Terms Of Use
Terms of Use
These Terms govern your use of the NovixMagnet platform and every tool on it. Please read them before you create an account. They are written to be understood, not to hide things — where a term matters to your money or your business assets, it is stated plainly.
- Who we are
- Definitions
- Your account and eligibility
- How the service works — you see it before you pay
- Subscriptions, renewal and price
- Payment
- Cancellation
- The domain — important
- Product-specific terms
- Your obligations
- Third-party platforms
- Intellectual property and content
- Reviews
- What is not guaranteed
- Availability and support
- Liability and indemnity
- Suspension and termination
- Changes to these Terms
- Governing law and jurisdiction
- Contact
1. Who we are
NovixMagnet is a brand and trading name operated by WinJobs LTD, a company registered in Israel, company number 515366607 (“NovixMagnet”, “we”, “us”, “our”).
Registered office: Hagefen 6, Kiriat Gat, Israel.
Contact: info@novixmagnet.com · WhatsApp +1 (945) 254-2944.
By creating an account, subscribing to any tool, or using the platform, you agree to these Terms. If you do not agree, do not use the service.
2. Definitions
- Platform — the NovixMagnet system, your account area, and all tools provided through it.
- Tool — any one of the individually priced monthly services: Business Website, Google Business Profile, Facebook Business Page, Instagram Business Profile, Appointment Scheduling (NovixBooking), CRM, and Search Visibility (Local SEO / Full Growth).
- Lead package — a separate monthly subscription under which we deliver a defined number of exclusive customer leads to you.
- You / the Customer — the business, and the individual accepting these Terms on its behalf.
- End Customer — a person who contacts, books with, or is served by you through a tool.
- Preview — the stage at which a Tool has been set up from your answers and made visible to you, before any charge.
- Business Content — the text, images, logos, service descriptions, prices and other materials you supply.
3. Your account and eligibility
3.1 The platform is provided for business use only. By creating an account you confirm that you are acting for purposes relating to a trade, business, craft or profession, and not as a consumer.
3.2 You must be at least 18 years old and legally able to enter into a binding contract.
3.3 You are responsible for the accuracy of the information you provide, and for keeping your login credentials secure. You are responsible for all activity under your account.
3.4 One account per business. You may not resell, sublicense or provide the tools to third parties as your own service without our prior written agreement.
4. How the service works — you see it before you pay
4.1 Creating an account is free and requires no payment card.
4.2 You choose the tools you want and answer questions about your business. Each Tool is then set up from those answers and made available to you as a Preview.
4.3 No charge is made for a Tool until you approve it. If you do not approve a Tool, no subscription starts and nothing is charged for it. Where a Tool cannot be meaningfully previewed as a finished asset — in particular Lead packages — the equivalent is a free availability check and full access to a CRM demonstration environment, as described in section 9.8.
4.4 Approving a Tool starts a recurring monthly subscription for that Tool, on the terms in section 5.
4.5 Setup depends on your cooperation. If you do not supply the information, materials or third-party access a Tool requires, we may be unable to complete setup. We do not commit to any specific timeframe for setup or delivery.
5. Subscriptions, renewal and price
5.1 Each Tool is a separate monthly subscription. Tools are added and cancelled individually; cancelling one does not cancel the others.
5.2 Subscriptions renew automatically each month on the anniversary of the date you approved the Tool, until cancelled.
5.3 Prices are stated on the Pricing page and are in US Dollars. Applicable taxes may be added where required by law.
5.4 Price lock. The rate at which you subscribe to a Tool remains yours for as long as that subscription runs without interruption. If published prices rise, the increase applies to new subscriptions, not to yours. If you cancel a Tool and later resubscribe, the then-current price applies.
5.5 We may change the price of a Tool for future subscriptions at any time, and may change the price of an existing subscription only by giving you at least 30 days’ notice by email, during which you may cancel without penalty.
5.6 Bundling of tools is arithmetic only. Taking several tools does not create a discount, a package, or a combined contract; each remains independent.
6. Payment
6.1 Payments are processed by our payment providers, Tranzila and PayPal. We do not store full payment card numbers on our systems.
6.2 By approving a Tool you authorise recurring monthly charges to your chosen payment method until you cancel.
6.3 If a payment fails, we may retry it and will notify you. If payment remains outstanding, we may suspend the affected Tool and, after continued non-payment, terminate it in accordance with section 17.
6.4 Refunds are governed by the Refund & Cancellation Policy, which forms part of these Terms.
7. Cancellation
7.1 You may cancel any Tool at any time, with no cancellation fee and no minimum term.
7.2 Cancellation takes effect at the end of the current paid month. The Tool remains active until then.
7.3 On cancellation, the ongoing service for that Tool ends — including hosting, management, content publication, reporting, lead delivery and support, as applicable to that Tool.
7.4 Data after cancellation. We retain your account data and any content associated with a cancelled Tool for 30 days after the subscription ends, so that you can request an export or reactivate. After that period it may be permanently deleted and cannot be recovered. It is your responsibility to export anything you wish to keep within that window.
7.5 Section 8 (the domain) applies in addition to this section and takes precedence in relation to the domain.
8. The domain — important
This section describes a material term. Please read it before subscribing to the Business Website.
8.1 The domain name used for your website is registered to, owned by and maintained by NovixMagnet. It is provided to you as part of your Business Website subscription, under a licence to use it for as long as that subscription is active and paid.
8.2 You do not acquire ownership of the domain by subscribing. Your right to use it is a licence, not a transfer.
8.3 What this means in practice: you never deal with a domain registrar, a renewal date, a renewal invoice or a technical configuration. Registration, renewal and configuration are handled by us for as long as your subscription runs.
8.4 If your Business Website subscription ends, for any reason, your licence to use the domain ends with it and the domain stops pointing to your website.
8.5 Option to purchase. If you wish to take the domain with you when you leave, it may be purchased from us for a one-time payment of USD 200, subject to the domain being eligible for transfer under the rules of the relevant registry and to your account being clear of any outstanding amounts. The purchase must be requested within the 30-day period described in section 7.4.
8.6 The business email inbox provided with the Business Website operates on that domain and is therefore subject to the same terms. Export any email you wish to keep before your subscription ends, or within the 30-day period in section 7.4.
9. Product-specific terms
9.1 Business Website
(a) We build a website from the answers and materials you provide, host it, maintain it and back it up as part of the monthly subscription.
(b) The subscription includes the domain (subject to section 8), hosting, a business email inbox, maintenance and backups. There is no setup fee.
(c) Content updates: your subscription includes the ability to open a service request and refresh your content once per calendar month. Additional or extensive changes may be subject to a separate quotation.
(d) Backups are taken for the purpose of service continuity. They are not a data archiving service for you, and we do not guarantee the availability of any specific historical version.
(e) On cancellation the website is taken offline. See sections 7.4 and 8.
9.2 Google Business Profile
(a) We set up or take over your Google Business Profile and manage it, publishing content and keeping details current, with a weekly report drawn from Google’s own data.
(b) You authorise us to access and manage the profile on your behalf. Where the profile is created or held under an account controlled by us, we will grant you access on request and on cancellation.
(c) Google’s verification is performed by you. Google verifies the physical place of business and this step cannot be completed by us. If verification is not completed, the profile cannot go live and we are not responsible for the resulting delay or non-performance.
(d) Reviews on the profile belong to the profile and remain with it. We do not remove, hide or alter genuine reviews.
(e) The profile is subject to Google’s own terms and policies. Google may suspend or remove a profile for reasons outside our control.
9.3 Facebook Business Page
(a) We set up a business page, or take over and rebuild an existing one, and publish content weekly with a weekly report.
(b) You grant us the access level required to manage the page. Followers, history and page content remain with the page.
(c) We do not respond to messages or comments from your customers on your behalf. Customer conversations remain yours.
(d) This service is organic page management only. It does not include paid advertising, ad spend, or ad account management.
(e) The page is subject to Meta’s terms and policies, and to any action Meta takes in respect of it.
9.4 Instagram Business Profile
(a) We set up a business profile, or take over and rebuild an existing one, and publish content weekly with a weekly report.
(b) Conversion of an existing personal account. Where you ask us to convert a personal Instagram account into a business profile, you confirm that you are the account holder and that you consent to us accessing it for that purpose. You should be aware that account access may include visibility of existing content and direct messages on that account. If you do not want this, ask us to create a new business profile instead. We access the account only to the extent needed to perform the service, and we do not read, use or disclose your private messages.
(c) We do not respond to direct messages or comments from your customers on your behalf.
(d) This service is organic profile management only and does not include paid advertising.
(e) The profile is subject to Meta’s terms and policies.
9.5 Appointment Scheduling (NovixBooking)
(a) We provide an online booking system configured to your working days, hours, appointment length and breaks, with confirmations and reminders and a synced calendar.
(b) There is no per-booking charge.
(c) Your End Customers’ data. Bookings involve the personal data of your customers — typically name, contact details and appointment time. In relation to that data, you are the data controller and we act as data processor on your behalf. Our processing terms are set out in the Privacy Policy and, where required, in a separate Data Processing Agreement which you may request from us.
(d) You are responsible for the lawful basis on which you collect and use your End Customers’ data, for your own cancellation and no-show policy, and for honouring bookings made through the system.
(e) Reminders may be sent by email and, where enabled, by WhatsApp. Messaging is subject to the terms of the relevant messaging provider and to applicable rules on electronic communications.
9.6 Search Visibility — Local SEO and Full Growth
(a) Local SEO includes a focused service page targeting agreed search terms, monthly updates to that page based on your report, automatic review requests, and a monthly ranking report.
(b) Full Growth includes everything in Local SEO plus a locally written article each month, local mentions and listings work, answer engine optimization, and monthly strategy adjustment.
(c) No ranking, position, traffic volume or mention by any search engine or answer engine is guaranteed. See section 14.
(d) Content created under this service — including monthly articles and target pages — is published on your website and is licensed to you for use on that website for as long as the relevant subscriptions are active. On cancellation of the Search Visibility subscription, previously published content remains on your website for as long as your Business Website subscription continues, but no further content, updates or reporting are provided.
(e) This service works best on a NovixMagnet website. Where your website is hosted elsewhere, the scope of what can be delivered will be agreed with you in advance and may be limited.
9.7 CRM
(a) The CRM provides a pipeline for leads and customers, messaging, price quotes, work orders, payment collection through your own connected payment provider, collection reminders, and review requests and publishing.
(b) The CRM is available on its own as a monthly subscription and is included at no additional charge with every Lead package.
(c) Payments through the CRM. Where you connect your own payment provider, payments from your End Customers are made to you directly through that provider. We are not a party to those transactions, do not hold or transmit those funds, and are not a payment service provider in respect of them. Your relationship with your payment provider, and the terms and fees of that provider, are yours.
(d) Your End Customers’ data. As with section 9.5(c), you are the data controller for the leads and customers you hold in the CRM, and we act as data processor.
(e) Quotes, work orders and invoices generated in the CRM are your commercial documents. You are responsible for their content, accuracy, tax treatment and legal compliance.
9.8 Lead packages
(a) We deliver a defined number of customer leads per calendar month, according to the package you subscribe to.
(b) Exclusivity. Each lead we deliver to you is delivered to you alone and is not sold or supplied to any other business by us. Availability is limited per trade and per service area for this reason. Exclusivity means we do not supply the same lead to another business; it does not mean the person has not independently contacted other businesses.
(c) Definition of a lead. A lead is a request from a person located in your agreed service area, for a service you provide, submitted with contact details, and accompanied by that person’s consent to be contacted by a service provider by telephone, SMS and WhatsApp.
(d) Invalid leads. A lead is invalid if the contact details are unreachable, the person is outside your agreed service area, or the request is for a service you do not provide. Invalid leads are replaced at no charge, provided you report them within seven (7) days of delivery with the reason. A lead is not invalid because the person chose another provider, did not answer your call, did not proceed, or did not accept your price.
(e) Shortfall. If fewer leads than your package are delivered in a month, the shortfall carries forward and delivery continues until the full number has been delivered. On cancellation, we will deliver any outstanding leads within a reasonable period, or refund the pro-rata value of undelivered leads, at our election.
(f) Your obligations when contacting leads. You are solely responsible for how you contact a lead. You must comply with all laws applicable to you and to the person you are contacting, including rules on telephone marketing, automated dialling, SMS and messaging, calling hours, and do-not-call registers. You must honour any request to stop contact immediately. You indemnify us against any claim arising from the manner in which you contact a lead.
(g) Our obligation. We will supply only leads for which the person has given consent to be contacted as described in 9.8(c), and we will retain evidence of that consent and make it available to you on reasonable request in connection with a complaint or claim.
(h) Availability check and demonstration. Before any charge, you receive a free availability check for your trade and area, and full access to a CRM demonstration environment containing example data, so that you can assess the system. No closed job, revenue, conversion rate or business outcome is guaranteed. See section 14.
10. Your obligations
10.1 You must provide accurate and lawful information about your business, including your services, prices, licences and qualifications.
10.2 You must hold all licences, registrations, insurance and permissions required to carry out the services you advertise.
10.3 You must not use the platform to publish content that is unlawful, misleading, infringing, defamatory, discriminatory or harmful, or that breaches the rules of any third-party platform.
10.4 You must not attempt to interfere with, reverse engineer, copy or resell the platform or any part of it.
10.5 You are responsible for the content you supply and for ensuring you have the rights to it, including photographs of your work and any images featuring identifiable people.
11. Third-party platforms
11.1 Several tools operate on platforms owned by third parties, including Google, Meta (Facebook and Instagram), messaging providers and payment providers.
11.2 Those platforms set their own rules, change them without notice to us, and may suspend, restrict or remove accounts, profiles, pages or content at their discretion.
11.3 We are not responsible for the acts or omissions of third-party platforms, including suspension or removal of your profile or page, changes to their features or policies, or changes to how they rank or display businesses.
11.4 Where a third-party platform requires a step to be performed by you personally — such as Google’s verification of your place of business — that step remains your responsibility.
12. Intellectual property and content
12.1 The platform, its software, systems, templates, designs and underlying technology remain our property.
12.2 Your Business Content remains yours. You grant us a non-exclusive, worldwide licence to use, reproduce, adapt and publish it for the purpose of providing the tools you have subscribed to, for as long as those subscriptions are active.
12.3 Content we create for you — including website copy, published posts and articles — is licensed to you for use in connection with the relevant subscription. It is not transferred to you as property, and the licence ends with the subscription except as stated in section 9.6(d).
12.4 We may display your business name, logo and a link to your website as an example of work on our own website and materials. If you do not want this, tell us and we will remove it.
13. Reviews
13.1 The CRM and the Search Visibility tools can send a review request to your customer after a job is completed.
13.2 Review requests must be sent on a consistent, non-selective basis. You must not use the review tools to send requests only to customers you believe will leave a positive review, and you must not filter, gate, screen or suppress customers on the basis of their expected or expressed satisfaction before inviting them to review you.
13.3 This is not a preference. Selective review solicitation — commonly called review gating — breaches the policies of Google and other review platforms and may breach consumer protection law in your jurisdiction. It can result in the removal of your reviews or the suspension of your profile.
13.4 You must not offer any incentive in exchange for a review, write or commission reviews of your own business, or publish a review you know to be false.
13.5 Where approved reviews are published to your website or social pages, you are responsible for having the reviewer’s permission to publish their name and any other identifying detail.
13.6 We may suspend the review features on your account if we reasonably believe they are being used in breach of this section.
14. What is not guaranteed
14.1 We do not guarantee any search engine ranking or position, any level of traffic, any number of enquiries, or any mention or recommendation by any search engine or answer engine.
14.2 We do not guarantee that any lead will become a customer, a job, or revenue. A lead is an opportunity to compete for work, not a sale.
14.3 We do not guarantee any specific increase in bookings, followers, reach, reviews or business performance.
14.4 Figures shown on our website, including numbers of websites built, users, ratings and countries served, are drawn from our own records and are indicative of our activity, not of the results any individual business will achieve.
14.5 Anything described as a sample, example or illustration — including sample reports and demonstration data — is exactly that, and is not a projection of your results.
15. Availability and support
15.1 We aim to keep the platform and the websites we host available at all times, but we do not commit to a specific uptime percentage. Interruptions may occur for maintenance, upgrades, third-party failures or events outside our control.
15.2 Support is available by WhatsApp and email. We aim to respond promptly and do not commit to a specific response time.
15.3 Weekly and monthly reports are compiled from data supplied by third-party platforms. Where that data is unavailable, delayed or changed by the platform, reporting may be affected.
16. Liability and indemnity
16.1 The platform is provided on a commercial basis to businesses. To the fullest extent permitted by law, we exclude all implied warranties and conditions.
16.2 We are not liable for indirect or consequential loss, including loss of profit, loss of business, loss of revenue, loss of goodwill, loss of anticipated savings, or loss of data, however arising.
16.3 Our total aggregate liability to you in respect of all claims arising in any twelve-month period is limited to the total amount you paid us for the affected Tool in the twelve months preceding the claim.
16.4 Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability for fraud, or for death or personal injury caused by negligence.
16.5 You indemnify us against any claim, demand, penalty, loss or cost arising from: the content or materials you supply; your services to your End Customers; the manner in which you contact leads; your use of the review tools; your breach of these Terms; and your breach of any applicable law or third-party platform policy.
17. Suspension and termination
17.1 We may suspend or terminate a Tool or your account if you materially breach these Terms, if payment remains outstanding, if your use exposes us or a third-party platform to legal risk, or if required by law or by a third-party platform.
17.2 Where practical and lawful, we will give you notice and an opportunity to correct the problem before suspending or terminating.
17.3 Termination does not affect amounts already due, and sections 12, 13, 14, 16, 19 and 20 survive termination.
18. Changes to these Terms
18.1 We may update these Terms. The current version is always published on this page with its effective date.
18.2 Where a change materially affects your rights or obligations, we will notify you by email at least 30 days before it takes effect. If you do not accept the change, you may cancel before it takes effect.
18.3 Continuing to use the platform after a change takes effect means you accept it.
19. Governing law and jurisdiction
19.1 These Terms, and any dispute or claim arising out of or in connection with them or their subject matter, are governed by the laws of the State of Israel.
19.2 The competent courts of Tel Aviv-Yafo, Israel, shall have exclusive jurisdiction over any such dispute or claim, and you and we submit to that exclusive jurisdiction.
19.3 Where you are located in a jurisdiction whose mandatory law grants you rights that cannot be excluded by agreement, those rights are not affected by this section.
20. Contact
Questions about these Terms: info@novixmagnet.com, or WhatsApp +1 (945) 254-2944.
Related documents: Privacy Policy · Refund & Cancellation Policy.